Archive for scriptwriting

Are Audiences Stupid? Why Dumbing Down is a Dumb Thing to Do

In my decades-long video and meeting production career, there was one phrase that sent chills down my spine:

“Close enough for government work.”

This was another way of saying, “Good enough for those stupid people”, or “This audience doesn’t deserve my best work, or “I want to go home.”

What it said to me about that employee or colleague was that he or she didn’t care– about the audience or their own integrity. And that shortsightedness came from a stereotype of the average viewing audience: They’re impatient, stupid, and need everything spoon-fed.

Wow.

I mean, wow.

Is there any chance that these producers were right? Simply, are audiences stupid?

Look in the mirror. Are you?

The answer is no. Just because an audience doesn’t know the difference between a Red camera and a DVcam; Klieg lights vs. Kino-flo’s, or iambic pentameter from Mother Goose doesn’t mean they don’t know what is good. They are the audience. They are the biggest group of critics around, and they know what they like.

They like stories.

In Hollywood, they approve with their dollars. In business, they approve with action, commitment, or a bit of both.

They are us; we are they– if it’s too complicated for us, its too complicated for them. If it’s intriguing to us, it’s intriguing to them.

Examples? Christopher Nolan; Orson Welles; M. Night Shyamalan. Their work challenges the audience and keeps them intrigued.

Corporate examples? Videos that don”t preach, meetings that don’t pander, speeches that reduce the PowerPoint to clear, illustrative, intriguing pictorial elements.

Why simply say “We need better customer service” in a video, when kids in a Lemonade Stand can better or more arrestingly tell “the story?”

Why preach about miscalibrated machining equipment and the resultant costs when you can produce a film-noir-like mystery?

Why have the CEO of a corporation sit at his or her desk and lecture on building brand loyalty when interviews with real customers can make that case more convincingly and more humanly?

It’s the story, stupid.

Even the stupid audience knows that.

Ed McMahon Taught Me How to Write

When Ric Sorgel and I started Sorgel-Lee in 1972, we didn’t have to worry about voice-over announcers. Our first few jobs were interview style arts slide shows. Point the microphone, ask questions, get answers, edit it into a documentary continuity.

But in the summer of that year, we were asked by Ric’s friend Mike Kiefer (with some influence from Ric’s Dad) if we’d like to produce a slide show touting their company, Kiefer Corporation. A real corporate project! Kiefer sold commercial kitchen impliments and did custom stainless steel fabrication, and they wanted something to show at a trade show.

The answer was yes, the budget cheap, and I had my first real script to write. No relying on other people’s voices, this had to be written for a narrator. And since the budget was cheap, we couldn’t afford– and for that matter, didn’t know– an announcer.

My job was to write the script and produce the soundtrack to which the slides would be edited. And, I agreed, I would read the narration as well.

From an entrepreneurial standpoint, this was perhaps the critical moment in my development as an audio-visual person. My first script, my first narrative soundtrack, and my first (and I hoped, only) voice-over read. How I handled the assignment would define our house style for years to come.

I was a mimic in those days. I did impressions of Ed Sullivan, Jack Benny, George Burns, Kirk Douglas, Johnny Carson…. wait! Johnny Carson, Johnny Carson… Ed McMahon!  Budweiser. Clydesdales. Tonight Show Commercial Reader. Ed McMahon was the answer.

Short sentences, a good theme line, a low key personable approach. Ed McMahon didn’t write what he read, but he made it sound like it. I worked on the script, maybe 3 or 4 pages,  and I remember the final line– it was a direct rip-off of some Budweiser commercial read by McMahon:

” Kiefer Corporation. All… You’ll ever need.”

No explanatories, like “This is Kiefer Corporation, your leader in kitchenware.” No verbs. No complete sentences— and a dot dot dot to guarantee the pause in the right place. Hell, even I could read that, it was so clean.

Which I did. We lived in a one bedroom apartment which was distinguished by the fact that it had one closet for the entire apartment, in the back corner of what passed for a living room.

In that closet was all our earthly possessions, which, given that this was Wisconsin, included a bunch of winter coats. I set up my tape recorder outside the closet, fished the mike cable under the door, attached the Shure SM57 microphone, started the tape recorder and closed the door. I stood in between the coats to insure no reverb or reflections, and also to help give some bass boost to my voice. And I read. And reread. Until I could hear Ed McMahon.

I never read professionally again, but what I had done that day worked beautifully. It helped me define the words I would write, the music I would use, the style of our shows, and the pace of our shows.

It made us a real company, with a real industrial demo to show. It helped put us on the map.

Thanks, Ed McMahon. Your were all we ever needed.

Bad Idea #2: Not Budgeting for the Video

If you are a corporate marketing services buyer, you might already be budgeting for video. But if you are a marketing manager, or sales manager, or fund raiser, perhaps you aren’t. Meeting planner? Sometimes. Training Department. Yes, probably. Really, every situation is different.

Throughout my career, I’ve heard time and time again, “We didn’t budget for this…”, as if that was sufficient justification for me to cut prices.

But of course, as the exception, you know it doesn’t work that way. When there’s a line item foer the kind of thing we do in your approved budget, things move along a lot faster, and without additional justification to upper management. So you’re good to go, the minute you’re ready and the demand is there. (Your bosses like to see action, after all… how does that go– “Look busy”?)

Budgeting a video is a tricky process, because it’s all based on the amount of footage you shoot, and the kind of footage you shoot. Controlled, short (one or two days) shoots make for controlled, reasonably fast edits… perhaps this is a new product video and it’s mostly close-up tabletop work.

A history of the company, or a plant tour, or an overview of the entire operation may be a different story. Multiple shooting days, or weeks, combined with a desire to tell the best story ever about OUR GREAT COMPANY, Inc., will conspire to drive the price up. Not unreasonably, mind you– it’s all about the time it takes to do the job.

I’m convinced that professional buyers know what professional video producers and agencies need financially to do a job that meets the buyers’ expectations. I’m also convinced that when the project has not been budgeted for, they will find it necessary to “negotiate”. The problem is that this may eliminate the most credible and accomplished vendors. The  buyer is willing to make that sacrifice because they don’t want to go to the boss with an unbudgeted expenditure, and the lower the expenditure, the less the job impact. But what is sacrificed?

What about the positive impacts on your career? When you hire the right creative video producer, you’re often on your way to having a major message impact on your company (really, call and I’ll give you examples.)  And that can mean big things for you. Budget shouldn’t get in the way. And it won’t, if you’ve thought ahead.

The smartest buyers I’ve worked with investigate the cost of various kinds of projects before budgets are submitted. Granted, for the production company, that might be frustrating because it can mean a 4 or 6 month wait before anything gets going. But when it gets going, you won’t be playing a game of sticker shock driven ” I didn’t budget for that”, “well, maybe we can cut out some graphics”, “can you do this cheaper and we’re pay you more on the next job”, et. al.

You can do the job that will accomplish your goals, get you applause and recognition, impact the company’s bottom line, and impact yours as well.

That’s why we do no obligation creative proposals. We scope out the video or multimedia project or website or meeting, define as much as we can, and quote a turnkey “put it in the budget” figure.

You have to start somewhere. It might as well be ahead of the curve. That puts you a couple of major step closer to success.

How to Produce a Video on the Cheap. And, Yes, a “Good” Video.

Video is one of those rare fields that has had a total reboot. It has not been supplanted, replaced, superseded, obsoleted, or died.

It flailed for a bit, while the doctors tried to find what about the web made its parents think it was going to die.

But then Dr. House entered, and declared, “Ahah! It isn’t dying. It is being reborn!”

And it was reborn, in short pants. Younger, leaner, easier to maintain (not as fussy about it’s baby food) and requiring far fewer oil changes.

Have I mixed enough metaphors?

The new video was born of a demand caused by the Internet, and it wasn’t always called video. Sometimes it was “Powerpoints,” or “Decks”, or “Flash shows”, or “Streaming” video. But those were just designer labels.

Wrangler or Dior, it just doesn’t cost as much to make a video, if you do it right.

You will always pay for brains. The theme. The premise. The strategy. the script. (Uh, that’s what I sell, folks.)

But when you can get a high-def camera for 250 bucks, and a a damn good editing program for 100 bucks, and a powerhouse computer off-lease at some corporate slag-heap for practically free—- well now all that matters is that you know what to do with all this firepower.

My advice is go to the best video writer / director in town and yell him you know the secret handshake and get him to work on the cheap. He may just be glad to have the business.

But barring that, and assuming your ego wants to be a part of the wonderful world of video, here’s a few ways to produce a perfectly acceptable video on the cheap.

Start by making a slide show (for more on this, go to my other website, slideshowsecrets.com.) A good slideshow has compelling still images, the occasional graphic sequence, and a great soundtrack. The secret sauce is the soundtrack. There are terrific slide show programs available like ProShow Gold from Photodex for Windows and FotoMagico for the Mac that create incredible moving still image shows that sync precisely to pre-existing soundtracks that output to video and thus create, well, video. They can upload to YouTube, your own hosted site, to a DVD, flash drive, etc.

If you’d like to be working with full motion (more precisely, if you NEED to work with full motion– to show a motion process, to use interviews that MUST be on-camera) there are terrific low-rent video editing programs on both the MAC and PC sides.

For Windows, you can’t go wrong with any of the Sony Vegas family. These allow you to mix stills, motion, graphics, and create a fully sophisticiated soundtrack all within one program. We at VideoStory have used the pro version for years.

On the MAC side, Try combining the iLife and iWork products to create a hell of an arsenal. iMovie 9 allows for simple, intuitive editing. By using the presentation program Keynote for graphcs and effects and outputting to Quicktime for inclusion in your video edit, you’ve just upped the quality quotient by 10. (Please, please, do not tell any professionals I told this to you.)

A lot of these secrets can be found in my new book. “Tribute Videos for Love & Money”, which explores ways talented people with limited knowledge and resources can make great videos. If you’d like a free pre-release copy, just email me at brienlee@slideshowsecrets.com and I will send you a free complete PDF of the book in exchange for your email address for my newsletter. It’s worth it. It’s free.

The Kind of Video You Need in a Depression: The Tribute

When times get tough, and we examine what’s really important, we realize the importance of friends, family, people and places in our lives.

We take a hard look at the “things” in our lives. We’re quicker to make judgments, and pare back frivolous things, and conserve and treasure more those things that provide the most comfort and respite. For some, they must have books. Others, perhaps movies or music. Some people must have live theater. We make our choices, we make adjustments in our budget, and we we’re happy for what we have.

This past few months created occasions where I realized the importance of one of my favorite kinds of video: The Tribute. “Tribute” is an all-encompassing name that essentially means some form of life story, family history, celebratory story, or honorary review.

It’s what got me into the business. When my father turned 50, I produced a slide show. A simple, single tray click-click that was (however) carefully timed to a full soundtrack featuring his favorite music, recordings of family members past, slides and pictures and press clippings of accomplishments, and even a part narration from a very bad imitator of Howard Cossell.

100 people were in attendance, and I was stunned by the positive reaction. I repeated the technique (this time with two slide projectors and a dissolve mixer to make the picures fade into one another) a few years later for a college event or two, and finally for my sister’s engagement party.

All of these are still dragged out of the closet and rewatched some 40 years later (they’ve been transferred to video, of course). Less and less of the original audience can be in attendance, of course, making these showings even more special. Little did I know what kind of investment they would be– an investment that grew in emotional value year by year.

Nobody lives forever. In the case of my father’s 50th birthday, well, he was gone just 11 years later. My mother died just 5 years after the event. I’m so glad I created that show.

My mother and father celebrate Christmas in New York City.

Last fall, my brother, who has produced these kinds of videos since the mid 1990′s, called to say that he had a job he didn’t have the time to handle. Could I do it? I admit it, I asked: “How Much?”

But the how much is never the make or break in these cases. The customers (unless it’s a corporate tribute to a retiring executive) always think the price is too much, and we always think the hourly rate for the effort put into these is way too small.

Enter the recession.

The matriarch and patriarch of The Smith Family (we’ll call them) wanted to encapsulate their “story” for their four children and their dozen or so grandchildren. This was very proactive– they had an incredible wealth of pictures, and a dozen or so 8mm films no one had seen in ages, and in the case of the children (now in their 40′s and 50′s) and grandchildren, perhaps these had never been seen.

We took the approach of interviewing Mr. and Mrs. Smith. Theirs was a WWII romance, s New Jersey story, a suburban sprawl story, and it paralleled the story of the country tremendously. But mostly, there were their memories. Razor sharp, warm, and incisive.

I’m proud of the result.

Then in February, I turned 60 and for the first time ever, someone (my brother) produced a tribute video for me. I was blown away by the surprise, and even more blown away by his work.

Corporate videos come and go. This year’s “Exceeding Your Expectations” becomes last year’s news, management changes, the themes change, and the videos change. “More with the 90′s” becomes “Making it in the New Millennium”.

By families have more permanence. And yet in today’s digital world, who can make sense of, or even physically project, the film and slides and tapes of yesteryear? And beyond that, how do you make it a story?

I know how to– very well, in fact. As I pointed out– I’ve done it, and not just for families, but for corporations, civic leaders, and church dignitaries. Tributes focus on what’s best about people– their upbringing, their character, their accomplishments, their likes and loves, even what they learn from their mistakes. They become stories of character– and that is something companies should afford to pass along from department to department and employee to employee.

In the next few posts, that show the power of the Tribute– how it can emphasize love, prosperity, achievement, togetherness, and purpose.

Perfect for a recession.

Paul Harvey…. Good Day.

Two Paul Harvey stories.

I was working on the 100th anniversary meeting videos for Underwriters Labs. We were going through all of their historical media and found a film from the 1940‘s that was an overview of UL. The narrator sounded familiar. I said, “that’s Paul Harvey.” But we all agreed it couldn’t be Paul Harvey– how could you have those pipes if you hadn’t even broken puberty, we asked?

But it was Paul Harvey.  Already at least a dozen years into his radio career. And we were playing this film nearly 50 years after he had recorded that narration.  And this was in 1993! I’d do the math but it hurts my head.

And….

In 1969, I was the on-stage host, comedian, monologist for Marquette University’s Varsity Varieties, at the then unrestored Pabst Theater in Milwaukee. I did impressions back then. I went for the easy marks– the icons– Ed Sullivan, George Burns, Jack Benny…. Paul Harvey. Today’s audiences might now be quickest to recognize just one of those names… Paul Harvey.

Back then, he had two radio shows, a daily Tv commentary, regular appearances on the Tonight Show— and at 60 years old, he was barely mid-career.He was arch-conservative, had a distinctive voice, and was everywhere. But he was 60.

I made fun of him because I though he was out of touch and washed up.

But “Good Day” never meant “Good Bye”. Until now.

Hey, I’m 60. There may be hope yet!

Malcolm Gladwell on Late Blooming Creativity

An excellent read, from the New Yorker, in which early achievers and late bloomers are contrasted and compared. The point: youth is not a prerequisite for creativity.


Two Sides to The Same Story (30 second spot division)

from Adrants, a commentary on two different video interps of the Tiger Woods 16th hole "Nike Moment"… now that Nike has finally crafted a spot taking advantage of the killer shot.

The Video Script– More than just Words

There are two ways to approach writing a script for a video: before you shoot, and after you shoot.

Before you shoot is where the majority of corporate and event videos
land; after you shoot usually indicates that you’re conducting
interviews and won’t know what material you’ll have until after the
interviews.

Let’s look at the first, and most traditional, method.

Scriptwriting is the art and craft of extrapolating a creative
approach into a working creative plan.
A script is more than just the
words. It is the blueprint that indicates the structure or flow of your
video, what kinds of shots are necessary, what kinds of graphics are
appropriate, and what types of music might be used or created.

My first business partner couldn’t do wordplay worth a damn, but he
actually was an excellent scriptwriter, because he knew how to pace a
piece of communications. So whether you think you’re a writer or not,
let’s look at the basics of how you can craft your creative blueprint.

The Creative Plan

Before you begin writing, you must know what your strategy is.
Whether you’re selling widgets or telling the life story of Uncle
Teddy, you must know your beginning, middle and end.

I believe all creative plans follow some essential rules of marketing, and often follow the same basic outline for the script.

Marketing Rules

These hardly ever vary. They are called many things, have sold a lot of books, and been rehashed over and over.

But they work. It’s all centered around the person you’re trying to
sell. It’s called the USP, or unique selling proposition. Ya gotta have
one!

From the USP comes the ability to do the following:

  • State a clear benefit.
  • Offer proof.
  • Have a unique angle.
  • Show the solution.
  • Eliminate objections.
  • Ask for the sale (or the demo).

In the video script world, this might look like:

  • Introduction or Premise
  • Who we are
  • What we do
  • Why we’re different
  • What’s in it for you
  • Ask for the sale

Really. That’s about it. Remember, this is not a brochure. People’s attention spans are short.

Now, let’s say you want to create buzz so that MyCO, your new
computerized inventory management company (and its new product, “The
Docufab 5000”), can look large enough to compete with the big dog in
your field— we’ll call them BigCo.

BigCo owns the market, but they’re— big. Slow to innovate, slow to
respond to customer requests. They haven’t revised their product
offering in 5 years.

You want to eat their lunch (or, if you’re starting out, any lunch at all), and you have just the product to do it.

You have just enough money to make a video, which you figure you’ll
show to customers on your laptop, in your trade show booth (a massive
8’x10’ with a table), and on your website.

Video Outline

Let’s look at the questions to ask yourself.

  1. What outcome do I want from this video?
  2. What unique thing does my company offer?
  3. How does this product embody that unique feature (or philosophy)?
  4. What’s in it for the customer?
  5. What hang-ups does the customer have?
  6. How do we move to the next step?

In this case, the next step is being put on the bid list, being
asked to make a presentation to upper management, or being asked to
make a proposal. This is also the outcome you want.

You are sensitive to the needs of the industry and are a house of
ideas, moving fast, developing solutions, adapting your patented
technologies to companies large and small.

Your product offers ImageFast, a revolutionary way to reduce scan time and speed document flow over traditional Cat5 wire.

This will offer the customer a direct impact in greater
productivity, faster shipping turnaround, less time spent running
around looking for manuals, and allow the company to sell and ship more
of whatever it is they do. (The hidden bonus is the hero factor— the
person that buys this product will introduce such productivity and
profit to the company that he or she will get a raise and a corner
office— of course, this is implied, not stated.)

Now think it through— you’ve got a better product than BigCo— is
there anything that would make a potential customer NOT buy what you’re
selling?

Yes, you’re young enough to look like you just came out of high
school. Your track record is neither good nor bad— it’s empty. So you
get an endorsement from your Uncle Don who’s a well known civil
engineer (or a past customer, if you’re well established).  Maybe you
grow a beard.

And you offer a guarantee.

The Final Structure

So now, let’s look at our final outline:

  • Document management is slow, and industry leaders are not keeping up with bandwidth demands.
  • You have a solution that’s unique to the industry.
  • You are MyCo, a company dedicated to R&D and solutions that provide productivity and profit. You never stop innovating.
  • The Docufab 5000 blows the competition away. You proceed to tell how. (features)
  • The Docufab 5000 will change your company for the better, is upgradable, etc. (benefits)
  • Let us demonstrate our system and give you a quote. If you’re not 100%
    satisfied, we’ll (fix it, refund your money, whatever…)— we believe in
    our product and good old-fashioned customer service.

Okay, now you have to add spice, or the hook— the unique angle.
You’re dedicated to productivity, speed, and service. For a fraction of
what BigCo might quote for a new system, you will revolutionize the
customer’s business with profits, productivity, and volume.

All the customer has to do is— “Do the Math.”

That becomes your hook. It’s a good one, because it de-emphasizes
being big, established, safe, etc. It says, “If I can offer you my
unique solution to save you this much money— will you take a chance on
me?”

We’re skimming the surface, but at least now you’ve thought through
goal setting and creative planning for almost any video project, at
least those that are written before the shooting begins.

Now, HOW to write the words is another story, and one we’ll tell soon.

Want to see the video this story was actually based on? Go to http://www.vimeo.com/806538.

How to Better Write or Review Video Scripts

Video scriptwriting provides the action plan for video
production, Particularly in the corporate world, where words need to be
approved before production.

I have developed five steps to making sure my scripts help
production people create best videos possible— ones that work as
multimedia devices, take advantage of the medium, and motivate much the same
way as a great movie or TV show.

1. You’re
not on TV.
And you are not the star. The
least impressive form or video communications is the talking stand-up reporter
approach. The writer or producer decides it would be fun to pretend they’re on
60 Minutes or CNN, hires a good voice or a pretty face to wear a trench-coat
and business suit, and then proceeds to put words in their mouth telling us how
great the product or company is.

How would THEY know?

Authority is important in any sale or marketing video, but
authority comes from product features, end users, or company experts— not
a can of hair spray. He or she might be cute, and might be the next Deborah
Norville.

 

They just don’t belong in your video.

 

In addition, it’s cheating. For every second they’re standing
there telling us about something, we could be seeing it, hearing it,
experiencing it. And the production dollars saved? Enormous. But you’re
cheating the audience and the audience knows it.

(click below to continue) 

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