Archive for public relations

Bad Idea #2: Not Budgeting for the Video

If you are a corporate marketing services buyer, you might already be budgeting for video. But if you are a marketing manager, or sales manager, or fund raiser, perhaps you aren’t. Meeting planner? Sometimes. Training Department. Yes, probably. Really, every situation is different.

Throughout my career, I’ve heard time and time again, “We didn’t budget for this…”, as if that was sufficient justification for me to cut prices.

But of course, as the exception, you know it doesn’t work that way. When there’s a line item foer the kind of thing we do in your approved budget, things move along a lot faster, and without additional justification to upper management. So you’re good to go, the minute you’re ready and the demand is there. (Your bosses like to see action, after all… how does that go– “Look busy”?)

Budgeting a video is a tricky process, because it’s all based on the amount of footage you shoot, and the kind of footage you shoot. Controlled, short (one or two days) shoots make for controlled, reasonably fast edits… perhaps this is a new product video and it’s mostly close-up tabletop work.

A history of the company, or a plant tour, or an overview of the entire operation may be a different story. Multiple shooting days, or weeks, combined with a desire to tell the best story ever about OUR GREAT COMPANY, Inc., will conspire to drive the price up. Not unreasonably, mind you– it’s all about the time it takes to do the job.

I’m convinced that professional buyers know what professional video producers and agencies need financially to do a job that meets the buyers’ expectations. I’m also convinced that when the project has not been budgeted for, they will find it necessary to “negotiate”. The problem is that this may eliminate the most credible and accomplished vendors. The  buyer is willing to make that sacrifice because they don’t want to go to the boss with an unbudgeted expenditure, and the lower the expenditure, the less the job impact. But what is sacrificed?

What about the positive impacts on your career? When you hire the right creative video producer, you’re often on your way to having a major message impact on your company (really, call and I’ll give you examples.)  And that can mean big things for you. Budget shouldn’t get in the way. And it won’t, if you’ve thought ahead.

The smartest buyers I’ve worked with investigate the cost of various kinds of projects before budgets are submitted. Granted, for the production company, that might be frustrating because it can mean a 4 or 6 month wait before anything gets going. But when it gets going, you won’t be playing a game of sticker shock driven ” I didn’t budget for that”, “well, maybe we can cut out some graphics”, “can you do this cheaper and we’re pay you more on the next job”, et. al.

You can do the job that will accomplish your goals, get you applause and recognition, impact the company’s bottom line, and impact yours as well.

That’s why we do no obligation creative proposals. We scope out the video or multimedia project or website or meeting, define as much as we can, and quote a turnkey “put it in the budget” figure.

You have to start somewhere. It might as well be ahead of the curve. That puts you a couple of major step closer to success.

He Asks Them to Face the Music– Why Won’t He Face the Camera?

In a video accessible (as of this writing) online, Midwest Airlines CEO Timothy Hoeksema addresses employees with the news that the airline is in trouble and that the employees are facing serious sacrifices. Those sacrifices include (according to the Small Business Times) a suggested pay cut for some pilots from an average salary of $90,000 to $35,000– that is, if said pilots are not among other 50% laid off.

He blames the doubling of fuel costs and indicates there will be a major reduction in aircraft, routes, and flights.

In the message, he says in grim tones, ""It’s really a whole new ball game now. We don’t have a lot of time. This is urgent … It’s going to be very painful."

Company officials said they must take drastic actions this week to
avoid having to file for bankruptcy. Hoeksema said Midwest must be
"restructured completely."

Who’s to argue? Not me. But if I were an employee, I might. Based solely on the video:

  • Why does he look off-screen and tell all of this to an unseen person, when this is directed at the viewer– the employee?
  • Why, at the end, to further undermine the sincerity of the piece, does he suddenly finally look directly at the camera, as if to say, "This interview was fake, but now I’m being sincere…"?

I’m not doubting the sincerity of Hoeksema or the severity of the situation. But I hate it when PR or Video cleverness fouls up the message.

I’d rather see a slightly shaky camcorder and a guy with his tie loose looking straight at me, telling me FIRST how important I am to the company, secondly, what sacrifices he is going to make (or has made), and then, finally, what sacrifices I will be asked to make.

But after viewing this message as it is now, I just wouldn’t feel that motivated.

After all, if I owned stock, I could have cashed out a year ago and would not have had to deal with any of this. Or at least I’d be working for AirTran, the company that is eating my lunch.

This appeal from our Milwaukee’s "HomeTown Airline" simply strikes me as being too UpTown.

 

(Send your corporate videos to brienlee@videostory.com for review.)

Snowed in with Mitch Miller and the Symphony Womens’ League

According to the National Weather Service’s list of "Worst Snow Storms in the State of Wisconsin", the seasonal latest of the big storms (storm number 10, in fact) happened on April 8, 1973, when "Madison had nearly 13 inches while Milwaukee measured a foot of heavy wet snow. Wind gusts above 50 mph.  Many roads, including the interstates, were closed for two days."

This has always been my Benchmark for snow that is just too darn late in the season.

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Looking out my window now, and checking the date, I see that once again, we are past my benchmark, and it is snowing, and I remember back to that 1973 storm…

It was 9am the day of the storm and my business partner Ric and I were putting the finishing touches on a two-projector dissolve slide show we had produced for the Milwaukee Symphony Orchestra. It had been reviewed and approved with a few changes the day before by the Symphony’s P.R. Director Andy Moquin. Those few changes kept us up all night re-laying out the slides, making a few subtle changes to the soundtrack (remember, this was all on audio tape), and reprogramming (or repulsing as we called it then) the show.

There was a deadline– 10am that day. Because that’s when we had to drive the gear and the show over to the Schlitz Clubhouse on Port Washington Rd. to unveil the show to the Symphony Women’s League at their annual fundraiser.

Fueled by Tostitos and Tab Soda, we made it. It was a clear day, no traffic, no problem.

There were a few speeches, an address by famed "Sing-Along" conductor Mitch Miller, who at the time was apparently a roving drive-by cheerleader for Symphony Fundraising campaigns, and finally– hours later– our show ran. It was a big success.

By this time we were pretty goofy from lack of sleep.

We commiserated, had our free cookies, packed up, headed out the back door, and then noticed the door wouldn’t open.

Two feet of snow.

Well, let me tell you– the small talk runs thin pretty quick when you are sleep deprived, 23 years old, and surrounded by the august members of the Women’s Symphony League. There were daughters of Beer Barons, descendants of heavy duty transformer companies, foundries, leather tanning companies, you name it.

They got tired of telling us how wonderful we were, and we got tired of hearing it (okay, not really, but the conversation slowed quickly. They just didn’t really know what to make of us. They kept asking us where our fathers were, assuming we couldn’t possibly be old enough to do what we were doing.)

Finally, being that we were in the Schlitz Clubhouse, a Beer baron descendant saw fit to break open the industrial sized cooler in the kitchen. Yes, we drank Schlitz.

Conversation loosened (mostly a blur) and suddenly, it was two hours later and a path had been plowed. We made our way to Ric’s Chevy Blazer and set off to our small office to unpack and call it a week.

Mitch Miller was none too happy, however. He was due in St. Paul at 4pm and that wasn’t happening. No cell phones. No iPods. No laptops. No PDAs. Just Mitch and the ladies.

And he didn’t drink.

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