The Sorgel-Lee Team, circa 1981

• Sorgel-Lee Riordan (aka Sorgel-Lee Multimedia, Sorgel-Lee, and, after I left, Sorgel Studios)
• Brien Lee & Company
• Video Images
• Visuals Plus
• TVL
• Brien Lee Creative Solutions
• Brien Lee VideoStory

In all of these, I had hiring and firing responsibilities.

Most of these were in Milwaukee, with branches or side trips into the Chicago market, as well as New York / New Jersey market, where I am sitting now.

It’s a beautiful, temperate, sunny labor day morning. I’m sitting on the back porch typing, and thinking about a labor day with high unemployment rates and so little corporate reinvestment, in either equipment, outside services, or hires.

I’m looking over a nearly 40 year career and thinking about all the people that made it possible– the staff “laborers” who wrote scripts, mounted slides, directed shows,

Creative Solutions Team, circa 2001

Mark Augustine & friend

went on shoots, retyped scripts, cursed at computers, mixed soundtracks, edited video or film, and developed trusting clients. The people who were on the 24 hour edit benders, some miles from home, miles from the security of s normal job, who made me and our clients look so good. There were hundreds– we hired when the people were right, not the economy.

I think of creative suppliers who took our ideas and melded them into music, or animations, or dramatic footage, and the young “kids” with no resumes we hired who later became superstars in their own right. I’m proud of that.

I’m not going to name names. But do the math– one person was with me for 17 years, helped launch a branch in New York City, and worked on some of the earliest interactive video in history. A few others were with me for five years plus– including one person who pronounced s/he never stayed at one place for more than a year or

two. I guess we kept things interesting. I know we always trusted out employees’ talents.

As time flew by, some went on to start their own companies, or launch new careers in various new fields of endeavor.

They all had once thing in common– they took the work “labor” seriously. They worked hard. Beyond the call of duty. The learned lots, added much, and almost always

Amy and Dan edit a Walgreens spectacular

became better than me at their particular creative specialty.

I also had remarkable business partners over the years. But that’s a different story.

Here’s to hard work and hard workers. Happy labor day, and thank you, fellow workhorses.

The local impact– on employment, community growth, local pride, freshwater recreation heritage– was never pointed out directly. It was there in the amazing visual documentation founder Carl Kiekhafer left behind of his surroundings through 16mm film and pictures. Mercury’s founding in Cedarburg. It’s purchase of the Coriam Farm in Fond du Lac to be the home of it’s amazing growth. It’s incredible impact on watersports, including Tommy Bartlett’s Water Show in the Dells. The national dealer celebrations Mercury hosted in Wisconsin.

I write this because today (Sunday, August 23, 2009) Mercury’s union rank and file will vote on whether to accept concessions in order to keep Mercury’s headquarters and plants in Wisconsin.

I don’t have a bone to pick or a dog in the fight. What I do know is this video demonstrates the incredible impact Mercury’s corporate culture has had on Wisconsin. To see it go the way of so many other corporations that have left, merged, been bought, or otherwise disappeared from the scene would be a distraught moment indeed.

We have short memories, and more and more companies seem to want to forget their past. The man who hired me for the Mercury gig, Ed Huck, often said “What’s past is prologue.” But what prologue is there if you ignore your past?

Here in slightly shortened form, is “50 Years of Leadership.”

We have about 20 members in our group, which means that each individual gets to make a ten minute “pitch” three times a year on what kinds of referrals would be good for their own business. It’s hyperlocal, which is good in general, but probably not perfect for me since my goods (custom meetings, videos, DVDs, Web Video and Web Sites) tend to be somewhat higher ticket.

We meet at Cafe Verde in Phillipsburg, NJ, which is a very nice place, and also happens to be a client. We started working on a video / web marketing package for them about a month ago. And this is NOT a high ticket relationship, but it is an important one. It is a proof of concept relationship. The web+video marketing combo relies on a lot of things, all of which are defined by the fact that the web is somewhat measurable, search rankings are somewhat controllable, and video is turning out to be a key component to succeeding in defining success in measurement and ranking.

I’ve been through a lot of media in my career: slide-shows, multi-image extravaganzas, filmstrips, industrial theater, video for meetings, multi-screen video, electronic presentations, visual databases, “Instant” a-v’s for meetings with early electronic recordable still cameras, panoramic video through anamorphic shooting and playback, PowerPoint, interactive cd-roms and DVDs, and even custom video-on-demand,  e-learning and content management systems.

Always about a year too early. So we’ve got some arrows in our back, but we broke a lot of ground and can claim we were among the first in many of these areas.

My company has done web sites before– plenty. But my company was bigger back then. It was a different time. The bandwidth wasn’t there for video, there was no such thing as WordPress, FrontPage was the “mature” web development software, and Dreamweaver was on V1.0.

That meant that web sites were expensive, and not very creative. They took a lot of programming, and if you weren’t careful you could lose your shirt. The emphasis was on the back end, and it’s endless pursuit of perfection, and I was a front end kind of guy. Content, Creative, Design… then execute.

It seemed we sold  something, then almost immediately started to program. The programming applications had some flowcharting visualization built in, but all of it was in the hands of one person– approvals were therefore difficult, changes were plenty, and projects seemed endless. It was all in one person;s head.

Doing a DVD was a bit different for me. Being, in fact mostly video, and being a pretty straightforward (IF GRUELING) programming process, we were better able to visualize how the DVD (or cd-rom) would work. We used flowcharts, and those flowcharts were created by our writers, who had to build the sales and persuasion logic that drove the whole process to begin with.

Besides, we had been down this road before, so we knew what to do.

Writer always made us different. That we didn’t realize the important role writers could play in the architecture of the web was understandable. The web was links, clicks, pictures, some copy blocks, or a lot of fill in the blanks surveys or grabbing data from here and showing it there. I know. We even built our own e-commerce system.

Years have passed, the web has matured, there’s tools for everything, and advertising and Google’s role in the web have brought standards and measurements to the field very reminiscent of magazine and newspaper readership studies. There has also emerged a standard language for building websites, and the bandwidth is now such that, thanks to YouTube and other video hosting sites, video is the big gorilla carrying viewership and search optimization on its back.

Welcome home.

The video web combo offers bang for the buck unlike we’ve seen in the past 20 or so years. One way of controlling costs of course is to plan. That we have always done, and it’s not surprising that our tool-set for this is very familiar:

• Strategize
• Outline
• Propose
• Quote
• Wireframe
• Site-map
• Copy Blocks
• Art Direction
• (APPROVAL)
• Refine art & copy
• Create graphics and videos
• Webisize.

Okay, “webisize” gives the work done by the web designers and programmers short shrift.

But what good local sight needs today is efficiency, gravity, personality, and constant change. And all the Flash in the world can’t provide the juice to pump up the search engines.

Content can. Video Can. Change can.

That’s the Video Trojan horse. Used to be, to sell big videos we had to sell big meetings. Now, to sell video, we sell web sites. A well produced video on the web is gold. it is sticky, has personality, gets the communications job dome quickly in site and sound, and can be parceled out at the right place on the site at the right time.

We have a very well developed “wireframing” process for our web sites and interactive projects. But, being around for a while, we didn’t just learned the logic of interactivity yesterday.

Many years ago, we produced some of the first interactive laserdiscs in the world in conjunction with AT&T and Bell Labs. They provided the hardware and the operating system for their hardware, we provided the finished laserdiscs, all carefully branched out interactively, just like one of today’s DVD’s or websites.

Here is the end result:

One of the First Interactive Video Projects, by Brien Lee & Company for AT&T

We didn’t have flowcharting software; heck Microsoft Word didn’t even exist and we were just a year or two beyond typewriters. So, here is what it took to get it there:

Tim Dodge and Brien Lee review their "living" flowchart

A flowchart. made of masking tape and a large empty room.

And it worked.

Proving once again, content is king.

There were something like 150 videos produce for those laserdiscs– all small segments like you might see today on YouTube. It was the beginning of short attention spans.

Without a detailed written guidepost plan, I don ‘t see how we could have done it. We used three different facilities in New York City, two writers, two producers, and dozens of support personnel. That’s what video was like in those days, plus laserdisc production was a very tightly controlled process– high quality, clean rooms, test pressings, on and on.

Once the laserdiscs were done, the AT&T engineers had to program their secret code into their secret computers to make the discs work with their secret playback systems. We didn’t have much contact with them, because they were protecting their proprietary code,  but they had our flowcharts, and they told us that the flowcharts and script segments were detailed enough that they could handle it on their own. Saving, I’m sure, hundreds of hours of miscommunication had we not had all the documentation.

Lesson learned. And not the hard way.

Today, outside of some of the more sophisticated shooting or 3d animations, the whole job could be done by two people and a couple of powerful enough laptops. Naturally, we’d use DVD, or hard disc, or even solid state drive. The intelligence could be programmed into the DVD, or the whole thing could be put on the web with a combination of flash, video, html and perhaps php. And the code is no longer proprietary, or at least a secret. You just have to buy off-the-shelf software.

But you have to be proud of the fact that our people– Linda Duczman, Lora Keller, Tim Dodge– went into the project with a plan we all developed. (And came out of it alive!)

It guaranteed success, and we do like to guarantee success.