Norman Rockwell, Creative Director

The relationship of the well staged and photographed still image to creative direction in advertising and video / film is no more evident than in this article about Norman Rockwell from Photo District News.

Before he ever committed paint to canvas, he set up intricate photoshoots. These were as professional as any video or film shoot, and included casting, set design, lighting, and the directing of talent and expression.

It raises my estimation of Rockwell, perhaps because it makes clear that he wasn’t working from swipe files, but was in fact creating his own masterful photographic tableau’s. Take a look at the comparison of Rockwell photo to Rockwell painting. Each has their own genius.

He picked the right people. He directed the right expressions. He positioned them in a still life pose that rivaled the best photographers and painters.

Then, on canvas, he filled in the details, adjusted, added, enhanced, reimagined and yes, photo-realistically replicated what he had previously created in black and white.

It was quite a process. Probably not unique. But a definite unraveling of a great artistic process.

We need to imagine our own work in video and print as well as Rockwell did his. Great motion is made up of great moments.

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D-Day for Mercury Marine? Video as Corporate Culture

I was privileged to produce Mercury Marine’s 50th Anniversary video 20 years ago. It was a celebration of an entrepreneur’s vision,  a company’s impact on society, and, in much subtler ways, it’s impact on its surroundings– Fond du Lac, Wisconsin.

The local impact– on employment, community growth, local pride, freshwater recreation heritage– was never pointed out directly. It was there in the amazing visual documentation founder Carl Kiekhafer left behind of his surroundings through 16mm film and pictures. Mercury’s founding in Cedarburg. It’s purchase of the Coriam Farm in Fond du Lac to be the home of it’s amazing growth. It’s incredible impact on watersports, including Tommy Bartlett’s Water Show in the Dells. The national dealer celebrations Mercury hosted in Wisconsin.

I write this because today (Sunday, August 23, 2009) Mercury’s union rank and file will vote on whether to accept concessions in order to keep Mercury’s headquarters and plants in Wisconsin.

I don’t have a bone to pick or a dog in the fight. What I do know is this video demonstrates the incredible impact Mercury’s corporate culture has had on Wisconsin. To see it go the way of so many other corporations that have left, merged, been bought, or otherwise disappeared from the scene would be a distraught moment indeed.

We have short memories, and more and more companies seem to want to forget their past. The man who hired me for the Mercury gig, Ed Huck, often said “What’s past is prologue.” But what prologue is there if you ignore your past?

Here in slightly shortened form, is “50 Years of Leadership.”

The Art of the Interview Pt. 2 (in 12 seconds)

The idea of posting Twitter-style length-limited videos via Twitter and 12seconds.tv is pretty challenging… and fun. It forces you to think in the shorter chunks younger demographics are used to… and yet make a complete statement.

And yet, in the video business, 12 seconds is… well it’s not even a thirty second spot!

The points that I wanted to make about our services– well, that’s the point– I have to niche it up, and make a single point about a single service.

Well, here’s the latest, about interviews.

Thoughts on What’s Under New Media’s Hood

I’m about to deliver a presentation in two hours or so. Every Tuesday morning, a group of local business people gather for something called a “BNI” meeting– Business Network International. BNI is a structured networking referral group.

We have about 20 members in our group, which means that each individual gets to make a ten minute “pitch” three times a year on what kinds of referrals would be good for their own business. It’s hyperlocal, which is good in general, but probably not perfect for me since my goods (custom meetings, videos, DVDs, Web Video and Web Sites) tend to be somewhat higher ticket.

We meet at Cafe Verde in Phillipsburg, NJ, which is a very nice place, and also happens to be a client. We started working on a video / web marketing package for them about a month ago. And this is NOT a high ticket relationship, but it is an important one. It is a proof of concept relationship. The web+video marketing combo relies on a lot of things, all of which are defined by the fact that the web is somewhat measurable, search rankings are somewhat controllable, and video is turning out to be a key component to succeeding in defining success in measurement and ranking.

I’ve been through a lot of media in my career: slide-shows, multi-image extravaganzas, filmstrips, industrial theater, video for meetings, multi-screen video, electronic presentations, visual databases, “Instant” a-v’s for meetings with early electronic recordable still cameras, panoramic video through anamorphic shooting and playback, PowerPoint, interactive cd-roms and DVDs, and even custom video-on-demand,  e-learning and content management systems.

Always about a year too early. So we’ve got some arrows in our back, but we broke a lot of ground and can claim we were among the first in many of these areas.

My company has done web sites before– plenty. But my company was bigger back then. It was a different time. The bandwidth wasn’t there for video, there was no such thing as WordPress, FrontPage was the “mature” web development software, and Dreamweaver was on V1.0.

That meant that web sites were expensive, and not very creative. They took a lot of programming, and if you weren’t careful you could lose your shirt. The emphasis was on the back end, and it’s endless pursuit of perfection, and I was a front end kind of guy. Content, Creative, Design… then execute.

It seemed we sold  something, then almost immediately started to program. The programming applications had some flowcharting visualization built in, but all of it was in the hands of one person– approvals were therefore difficult, changes were plenty, and projects seemed endless. It was all in one person;s head.

Doing a DVD was a bit different for me. Being, in fact mostly video, and being a pretty straightforward (IF GRUELING) programming process, we were better able to visualize how the DVD (or cd-rom) would work. We used flowcharts, and those flowcharts were created by our writers, who had to build the sales and persuasion logic that drove the whole process to begin with.

Besides, we had been down this road before, so we knew what to do.

Writer always made us different. That we didn’t realize the important role writers could play in the architecture of the web was understandable. The web was links, clicks, pictures, some copy blocks, or a lot of fill in the blanks surveys or grabbing data from here and showing it there. I know. We even built our own e-commerce system.

Years have passed, the web has matured, there’s tools for everything, and advertising and Google’s role in the web have brought standards and measurements to the field very reminiscent of magazine and newspaper readership studies. There has also emerged a standard language for building websites, and the bandwidth is now such that, thanks to YouTube and other video hosting sites, video is the big gorilla carrying viewership and search optimization on its back.

Welcome home.

The video web combo offers bang for the buck unlike we’ve seen in the past 20 or so years. One way of controlling costs of course is to plan. That we have always done, and it’s not surprising that our tool-set for this is very familiar:

• Strategize
• Outline
• Propose
• Quote
• Wireframe
• Site-map
• Copy Blocks
• Art Direction
• (APPROVAL)
• Refine art & copy
• Create graphics and videos
• Webisize.

Okay, “webisize” gives the work done by the web designers and programmers short shrift.

But what good local sight needs today is efficiency, gravity, personality, and constant change. And all the Flash in the world can’t provide the juice to pump up the search engines.

Content can. Video Can. Change can.

That’s the Video Trojan horse. Used to be, to sell big videos we had to sell big meetings. Now, to sell video, we sell web sites. A well produced video on the web is gold. it is sticky, has personality, gets the communications job dome quickly in site and sound, and can be parceled out at the right place on the site at the right time.

We have a very well developed “wireframing” process for our web sites and interactive projects. But, being around for a while, we didn’t just learned the logic of interactivity yesterday.

Many years ago, we produced some of the first interactive laserdiscs in the world in conjunction with AT&T and Bell Labs. They provided the hardware and the operating system for their hardware, we provided the finished laserdiscs, all carefully branched out interactively, just like one of today’s DVD’s or websites.

Here is the end result:

One of the First Interactive Video Projects, by Brien Lee & Company for AT&T

We didn’t have flowcharting software; heck Microsoft Word didn’t even exist and we were just a year or two beyond typewriters. So, here is what it took to get it there:

Tim Dodge and Brien Lee review their "living" flowchart

A flowchart. made of masking tape and a large empty room.

And it worked.

Proving once again, content is king.

There were something like 150 videos produce for those laserdiscs– all small segments like you might see today on YouTube. It was the beginning of short attention spans.

Without a detailed written guidepost plan, I don ‘t see how we could have done it. We used three different facilities in New York City, two writers, two producers, and dozens of support personnel. That’s what video was like in those days, plus laserdisc production was a very tightly controlled process– high quality, clean rooms, test pressings, on and on.

Once the laserdiscs were done, the AT&T engineers had to program their secret code into their secret computers to make the discs work with their secret playback systems. We didn’t have much contact with them, because they were protecting their proprietary code,  but they had our flowcharts, and they told us that the flowcharts and script segments were detailed enough that they could handle it on their own. Saving, I’m sure, hundreds of hours of miscommunication had we not had all the documentation.

Lesson learned. And not the hard way.

Today, outside of some of the more sophisticated shooting or 3d animations, the whole job could be done by two people and a couple of powerful enough laptops. Naturally, we’d use DVD, or hard disc, or even solid state drive. The intelligence could be programmed into the DVD, or the whole thing could be put on the web with a combination of flash, video, html and perhaps php. And the code is no longer proprietary, or at least a secret. You just have to buy off-the-shelf software.

But you have to be proud of the fact that our people– Linda Duczman, Lora Keller, Tim Dodge– went into the project with a plan we all developed. (And came out of it alive!)

It guaranteed success, and we do like to guarantee success.

Which Comes First, The Video or the Website?

I don’t know, but I do know you need both. There are good marketing reasons for this, and good search engine visibility reasons as well.

Search engines love video. And search engines love links. If your video is on YouTube or another free video hosting site, and you embed the video in your website or blog, Google likes that.

The web loves video. There is video everywhere. Most of it I wouldn’t dream of watching on a large flat panel display; but one out of ten is very good indeed and works to sell the concept or product the website is selling.

So a great video gets you a lot of mileage– on the web, on the flat panel display, on the big screen in a big meeting, or on your iPhone for a quick sales pitch on the 8:15 from New Haven.

So which comes first? Well, they both take time to do right. (Exception: webcam updates are allowed, but NOT as your main video.)

In fact, consider how they will work together. Where will video do a better job than words? Where will words and art prevail?

It’s a planning phase you can’t ignore– we call it Strategic Digital Marketing.

Bad Ideas #1: Defining an Open Creative Position by the Equipment that Should be Used

I was sent a help wanted listing by a business associate recently. They thought I’d get a kick out of it because it was for a listing for a video producer position at a business that makes products that I love (I can’t go into any more detail than that out of fairness for all parties involved.)

No, I’m not looking– but since I have done my share of hiring in the past few decades I am always curious as to the expectations set by help wanted ads for creatives.

Let’s forget for a second the impossible expectations and laughable language used in such ads (“Must eat, breath and live advertising”; “You don’t think outside the box, you are the box”, etc.

What interests me is that in a video and web driven world, creativity is often defined not by writing, design or storytelling capability, but instead by the software and hardware employed.

This ad said (paraphrased), “Video producer wanted to produce web videos for our catalog pages and web site. Knowledge of Adobe Premiere, Photoshop, and After Effects required.”

Uh… why? Does a knowledge of these particular programs guarantee that you know the basics of design, writing, creative direction, photography, photo touch-up, shooting and editing?

This was followed by “Windows platform preferred.”

I can see the Windows platform (or Mac platform) preference as perhaps reasonable, since the company may have standardized on and invested in plenty of hardware that is single platform centric. That’s a business decision.

But eliminating perhaps 70% of your creative applicants because they use some other software than what you like or know is like a curator at the Met, MOMA, or Guggenheim who only hangs paintings that use a #12 Kolinsky Red Sable Art Brush.

The talented and driven can and will adapt to almost any software or hardware. That’s easily learned. What can’t easily be learned is what is done with the tools, whether they are using typewriters, yellow legal pad, or Final Cut Pro or Microsoft Word or Final Draft.

It’s the story, stupid. And that’s the basis on which you should hire.

How Long Should a Video Be?

Depends.

Common Ground

When you relate to a person, you want to get inside their head.

One on one, this may not be too difficult. Salespeople talk about the weather, the local sports team, or their favorite TV show. Husbands and wives ask, “How was your day?” Kids ask, “Did you bring me anything?” It’s a matter of finding common ground.

But relating to a group is another matter altogether. When you face a large audience, you can’t rely on the old standbyes. In a meeting environment, with hundreds or thousands of people coming from different geographies, homelives, economic backgrounds, and senses of tension, confusion, or even just  a hangover, its tough to get inside that collective head. You’ve got to have common ground.

The meeting “module”, from the simplest to the most elaborate, is designed to focus and open minds.In addition to waking them up. Perhaps it’s a theme, like “Driving Toward Success”, or “Face the Future”, or “The Challenge of Change”. Perhaps its more entertainment-oriented, like the Muppets Meeting Movies, or your own skits or funny videos. It still all comes down to common ground.

When people talk these days about multimedia, they tend to talk in terms of technical voodoo, as if somehow that gives their thoughts, or position, or responsibility more weight.

Nothing is farther from the truth. It can be interactive, web-based, a cd-rom, a DVD… use Flash, Director, Video, Final Cut Pro, Avid, NBC or CBS and it’s still going to come down to one thing: Common Ground.

Understanding. Emotion, Logic, Persuasion. A beginning, a middle and an end.

Forbes Magazine writes: “The Power of Stories”

This is the best overview of the importance to the corporate world of linear "storytelling" I’ve read.

Summary: Don’t ignore your roots. Sam Walton didn’t. Walgreens didn’t. Even technological leaders like Johnson Controls find ways to thread their wide range of current services with the products that were the foundation of the company. What were the apocryphal moments that changed your companies fortunes and could serve to inspire your employees to accept change, accept a job assignment, cooperate with a mandate, or buy into your executive vision?

Just read this. Then forward it to your execs. Suggest a call to us for a video that tells your story better than any PowerPoint could. Arm your executives for success. See our "Sell Your Vision" web pages for samples and tips.

New Article Available: Cheap Tricks for Meetings

Driving back from Chicago after being on-site for a meeting opener we produced recently, I had the chance to reflect on those things that make meeting media work. After all, it’s tough to get a crowd excited at 7:30 am, especially if they were at a reception the night before.

This wasn’t a big meeting; it was a nicely dressed pipe and drape affair for 500 people with decent lighting, good video projection, strong sound and a professional but small on-site crew.

I remembered the things I had learned years ago the first few times I produced meetings at venues across the country. Those "things"– really, a set of brief rules– have helped me many times, in many places, in all size meetings, from pip and drape and a videotape roll, to fantastic sized sets with flying vacuum cleaners, dancers, live music and more.

They’re also things that the client, the staging crew, and often the producer don’t think of, until it’s too late.

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