Archive for Featured

To All The Folks I Labored with, On Labor Day, 2010

Since I started my career in 1972, I’ve worked for seven companies, including four that I founded and owned:

Sorgel-Lee Team from Baseball Card

The Sorgel-Lee Team, circa 1981

  • Sorgel-Lee Riordan (aka Sorgel-Lee Multimedia, Sorgel-Lee, and, after I left, Sorgel Studios)
  • Brien Lee & Company
  • Video Images
  • Visuals Plus
  • TVL
  • Brien Lee Creative Solutions
  • Brien Lee VideoStory

In all of these, I had hiring and firing responsibilities.

Most of these were in Milwaukee, with branches or side trips into the Chicago market, as well as New York / New Jersey market, where I am sitting now.

It’s a beautiful, temperate, sunny labor day morning. I’m sitting on the back porch typing, and thinking about a labor day with high unemployment rates and so little corporate reinvestment, in either equipment, outside services, or hires.

I’m looking over a nearly 40 year career and thinking about all the people that made it possible– the staff “laborers” who wrote scripts, mounted slides, directed shows,

First Creative Solutions Team

Creative Solutions Team, circa 2001

Mark Augustine & friend

Mark Augustine & friend

went on shoots, retyped scripts, cursed at computers, mixed soundtracks, edited video or film, and developed trusting clients. The people who were on the 24 hour edit benders, some miles from home, miles from the security of s normal job, who made me and our clients look so good. There were hundreds– we hired when the people were right, not the economy.

I think of creative suppliers who took our ideas and melded them into music, or animations, or dramatic footage, and the young “kids” with no resumes we hired who later became superstars in their own right. I’m proud of that.

I’m not going to name names. But do the math– one person was with me for 17 years, helped launch a branch in New York City, and worked on some of the earliest interactive video in history. A few others were with me for five years plus– including one person who pronounced s/he never stayed at one place for more than a year or

two. I guess we kept things interesting. I know we always trusted out employees’ talents.

As time flew by, some went on to start their own companies, or launch new careers in various new fields of endeavor.

They all had once thing in common– they took the work “labor” seriously. They worked hard. Beyond the call of duty. The learned lots, added much, and almost always

Amy Hansmann, Dan Ramsey

Amy and Dan edit a Walgreens spectacular

became better than me at their particular creative specialty.

I also had remarkable business partners over the years. But that’s a different story.

Here’s to hard work and hard workers. Happy labor day, and thank you, fellow workhorses.

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Are Audiences Stupid? Why Dumbing Down is a Dumb Thing to Do

In my decades-long video and meeting production career, there was one phrase that sent chills down my spine:

“Close enough for government work.”

This was another way of saying, “Good enough for those stupid people”, or “This audience doesn’t deserve my best work, or “I want to go home.”

What it said to me about that employee or colleague was that he or she didn’t care– about the audience or their own integrity. And that shortsightedness came from a stereotype of the average viewing audience: They’re impatient, stupid, and need everything spoon-fed.

Wow.

I mean, wow.

Is there any chance that these producers were right? Simply, are audiences stupid?

Look in the mirror. Are you?

The answer is no. Just because an audience doesn’t know the difference between a Red camera and a DVcam; Klieg lights vs. Kino-flo’s, or iambic pentameter from Mother Goose doesn’t mean they don’t know what is good. They are the audience. They are the biggest group of critics around, and they know what they like.

They like stories.

In Hollywood, they approve with their dollars. In business, they approve with action, commitment, or a bit of both.

They are us; we are they– if it’s too complicated for us, its too complicated for them. If it’s intriguing to us, it’s intriguing to them.

Examples? Christopher Nolan; Orson Welles; M. Night Shyamalan. Their work challenges the audience and keeps them intrigued.

Corporate examples? Videos that don”t preach, meetings that don’t pander, speeches that reduce the PowerPoint to clear, illustrative, intriguing pictorial elements.

Why simply say “We need better customer service” in a video, when kids in a Lemonade Stand can better or more arrestingly tell “the story?”

Why preach about miscalibrated machining equipment and the resultant costs when you can produce a film-noir-like mystery?

Why have the CEO of a corporation sit at his or her desk and lecture on building brand loyalty when interviews with real customers can make that case more convincingly and more humanly?

It’s the story, stupid.

Even the stupid audience knows that.